Delivery

We accept orders daily. On average, order processing takes 2 to 3 business days.

Our company delivers exclusively across Europe and does not operate in the USA, Canada, or the United Kingdom.

Standard Delivery:

Delivery takes 7 to 14 business days, depending on the location.

The cost is €20.

Express Delivery:

Delivery takes 3 to 8 business days and costs €25.

The exact delivery period depends on your country and will be calculated at checkout.

For orders over €240, shipping is a reduced flat rate of €15.

Customs Clearance

EU Shipments

🇦🇹 Austria, 🇧🇪 Belgium, 🇧🇬 Bulgaria, 🇭🇷 Croatia, 🇨🇿 Czech Republic, 🇩🇰 Denmark, 🇪🇪 Estonia, 🇫🇮 Finland, 🇫🇷 France, 🇩🇪 Germany, 🇭🇺 Hungary, 🇮🇹 Italy, 🇱🇻 Latvia, 🇱🇺 Luxembourg, 🇳🇱 Netherlands, 🇵🇹 Portugal, 🇷🇴 Romania, 🇸🇰 Slovakia, 🇸🇮 Slovenia, 🇪🇸 Spain, 🇸🇪 Sweden

We ship to these 21 EU countries only. Cyprus, Greece, Ireland, Lithuania, Malta and Poland are not served, and neither is anywhere outside the European Union. Because the parcel never leaves the customs union there are no additional charges on receipt. We do not refund fees related to customs, taxes, or clearance charged by government authorities or related parties.

Warranty

We offer a 6-month warranty on all products.

Due to the nature of our products, devices should be kept clean to avoid issues with the heating element and other components.

The warranty does not apply to devices with visible damage caused by the buyer, such as liquid damage, drops, or broken parts. If the warranty is valid, we offer free repairs or replacement of broken parts, but shipping costs for sending and returning the device are the customer’s responsibility.

We will replace a device only in cases of DOA (dead on arrival) after receiving the defective product.

Return Policy

Due to the nature of our products, we cannot accept returns unless the product is sealed in its original packaging. The cost of return shipping is paid by the customer.