{"id":22,"date":"2025-01-16T18:44:19","date_gmt":"2025-01-16T18:44:19","guid":{"rendered":"https:\/\/xstore.8theme.com\/elementor3\/grocery-mega-market\/?page_id=22"},"modified":"2025-01-16T18:44:20","modified_gmt":"2025-01-16T18:44:20","slug":"remboursement_retours-2","status":"publish","type":"page","link":"https:\/\/stickhaven.com\/fr\/refund_returns-2\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><b>Ceci est une page d\u2019exemple.<\/b><\/p>\n\n\n\n<h3>Aper\u00e7u<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Notre politique de remboursement et de retour est valable pendant 30 jours. Si 30 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas vous proposer de remboursement int\u00e9gral ni d\u2019\u00e9change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour pouvoir effectuer un retour, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat que lorsque vous l\u2019avez re\u00e7u. Il doit \u00e9galement \u00eatre dans son emballage d\u2019origine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Plusieurs types de produits sont exempt\u00e9s de retour. Les produits p\u00e9rissables tels que les aliments, les fleurs, les journaux ou les magazines ne peuvent pas \u00eatre retourn\u00e9s. Nous n\u2019acceptons pas non plus les produits intimes ou sanitaires, les mati\u00e8res dangereuses ni les liquides ou gaz inflammables.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Articles suppl\u00e9mentaires non retournables :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cartes cadeaux<\/li>\n<li>Produits logiciels t\u00e9l\u00e9chargeables<\/li>\n<li>Quelques articles de sant\u00e9 et de soins personnels<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour finaliser votre retour, nous avons besoin d\u2019un re\u00e7u ou d\u2019une preuve d\u2019achat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Veuillez ne pas renvoyer votre achat au fabricant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certaines situations donnent uniquement droit \u00e0 des remboursements partiels :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Livre pr\u00e9sentant des signes \u00e9vidents d\u2019utilisation<\/li>\n<li>CD, DVD, cassette VHS, logiciel, jeu vid\u00e9o, cassette audio ou disque vinyle ayant \u00e9t\u00e9 ouvert.<\/li>\n<li>Tout article qui n\u2019est pas dans son \u00e9tat d\u2019origine, est endommag\u00e9 ou auquel il manque des pi\u00e8ces pour des raisons qui ne sont pas imputables \u00e0 notre erreur.<\/li>\n<li>Tout article retourn\u00e9 plus de 30 jours apr\u00e8s la livraison<\/li>\n<\/ul>\n\n\n\n<h2>Remboursements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois votre retour re\u00e7u et inspect\u00e9, nous vous enverrons un e-mail pour vous informer que nous avons re\u00e7u l\u2019article retourn\u00e9. Nous vous informerons \u00e9galement de l\u2019approbation ou du refus de votre remboursement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si votre demande est approuv\u00e9e, votre remboursement sera trait\u00e9 et un cr\u00e9dit sera automatiquement appliqu\u00e9 \u00e0 votre carte bancaire ou \u00e0 votre moyen de paiement d\u2019origine dans un d\u00e9lai de quelques jours.<\/p>\n\n\n\n<b>Remboursements en retard ou manquants<\/b>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous n\u2019avez pas encore re\u00e7u votre remboursement, v\u00e9rifiez d\u2019abord \u00e0 nouveau votre compte bancaire.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contactez ensuite l\u2019\u00e9metteur de votre carte bancaire, car le remboursement peut prendre un certain temps avant d\u2019\u00eatre officiellement cr\u00e9dit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contactez ensuite votre banque. Un certain d\u00e9lai de traitement est souvent n\u00e9cessaire avant que le remboursement ne soit cr\u00e9dit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous avez effectu\u00e9 toutes ces d\u00e9marches et que vous n\u2019avez toujours pas re\u00e7u votre remboursement, veuillez nous contacter \u00e0 l\u2019adresse {email address}.<\/p>\n\n\n\n<b>Articles sold\u00e9s<\/b>\n\n\n\n<p class=\"wp-block-paragraph\">Seuls les articles au prix r\u00e9gulier peuvent \u00eatre rembours\u00e9s. Les articles sold\u00e9s ne peuvent pas \u00eatre rembours\u00e9s.<\/p>\n\n\n\n<h2>\u00c9changes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous ne rempla\u00e7ons les articles que s\u2019ils sont d\u00e9fectueux ou endommag\u00e9s. Si vous devez l\u2019\u00e9changer contre le m\u00eame article, envoyez-nous un e-mail \u00e0 {email address} et envoyez votre article \u00e0 : {physical address}.<\/p>\n\n\n\n<h2>Cadeaux<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si l\u2019article a \u00e9t\u00e9 indiqu\u00e9 comme cadeau lors de l\u2019achat et exp\u00e9di\u00e9 directement \u00e0 votre adresse, vous recevrez un avoir cadeau correspondant \u00e0 la valeur de votre retour. Une fois l\u2019article retourn\u00e9 re\u00e7u, un certificat cadeau vous sera envoy\u00e9 par courrier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si l\u2019article n\u2019a pas \u00e9t\u00e9 indiqu\u00e9 comme cadeau lors de l\u2019achat, ou si la personne qui vous l\u2019a offert a fait exp\u00e9dier la commande \u00e0 son propre domicile pour vous la remettre plus tard, nous rembourserons cette personne et elle sera inform\u00e9e de votre retour.<\/p>\n\n\n\n<h2>Retours d\u2019exp\u00e9dition<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pour retourner votre produit, vous devez l\u2019envoyer \u00e0 l\u2019adresse suivante : {physical address}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous devrez r\u00e9gler vous-m\u00eame les frais d\u2019exp\u00e9dition li\u00e9s au retour de votre article. Les frais d\u2019exp\u00e9dition ne sont pas remboursables. Si vous recevez un remboursement, les frais de retour seront d\u00e9duits de celui-ci.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selon votre lieu de r\u00e9sidence, le d\u00e9lai n\u00e9cessaire pour que le produit \u00e9chang\u00e9 vous parvienne peut varier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous retournez des articles plus co\u00fbteux, vous pouvez envisager d\u2019utiliser un service d\u2019exp\u00e9dition avec suivi ou de souscrire une assurance transport. Nous ne garantissons pas la r\u00e9ception de l\u2019article retourn\u00e9.<\/p>\n\n\n\n<h2>Besoin d'aide ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contactez-nous \u00e0 l\u2019adresse {email} pour toute question concernant les remboursements et les retours.<\/p>","protected":false},"excerpt":{"rendered":"<p>Ceci est une page d\u2019exemple. Pr\u00e9sentation g\u00e9n\u00e9rale Notre politique de remboursement et de retours est valable pendant 30 jours. Si 30 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas proposer&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stickhaven.com\/fr\/remboursement_retours-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:description\" content=\"This is a sample page. 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